How do I return an item?

We want you to love your purchase. So, if for any reason you’re not satisfied with your purchase and your item is unused with original labels (excluding final sales items ending in .99) you can return an item for a full refund (excluding shipping charges) to your original form of payment within 14 days of your item being delivered.

  • Items returned need to be unused with original labels.
  • Return shipping cost is the customer’s responsibility.
  • Final Sales Items ending in $ .99 are non refundable.

Before returning your item, please contact us at customerservice@solescapes.com for a return authorization code.
Please return the merchandise in the original shipping box or similar.